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Value-Added Distribution Services
IDS Technologies specializes in ISDN voice telecommunications. We are an Authorized Distributor of Lucent ISDN CPE as well as Tele-Infonet System ISDN products and offer tier 1 and tier 2 technical support. As a part of our commitment to provide technical support, we also perform custom consulting services for ISDN voice installations. ISDN Centrex is one of the most advanced and flexible voice communications services available but it can also be a very frustrating process when it comes to selecting the proper equipment for your enterprise and learning how to utilize it effectively. We can help.
Technical Support and Knowledge of ISDN Equipment
As our client, you have access to our knowledge and support as well as our direct connection to the vast resources of Lucent Technologies and Tele-Infonet. We provide tier 1 and tier 2 technical support Monday - Friday, 8:00 AM to 5:00 Eastern Time Zone. To access this call 366-299-4409.
We understand how ISDN Customer Premise Equipment works and can help you with a new installation or add-ons to an existing one.
It's more than just taking an order and shipping a product
At IDS Technologies we track all inventory coming and going by using laser scanners to record all product receiving and shipping information. This enables us to provide quick warranty information should the need arise.
When you call us you get to speak with someone who is courteous and knowledgeable about ISDN. You won't get lost in an automated attendant. If we are all on the telephone, or it's after business hours when you call, you will be able to quickly get to voice mail and leave your message. No long menu to weed through, and we'll call you back soon!
Leasing Services
Minimal Initial Investment
With as little as two monthly payments, you can obtain the most current telecommunications technology available for your enterprise.
Fixed monthly payment - Your payments do not fluctuate with changing interest rates.
Acquire the best telecommunications technology and keep it up to date
With low monthly payments, the latest technology is within your reach.
As business requirements change, you can access the most manageable and economical way of keeping up with a growing business and evolving technology by using our lease program.
Hedge against technology obsolescence
Leasing equipment upgrades or add-ons can help protect you against the risk of technology advances that can render your equipment obsolete.
Depending on the type of lease, you may choose at lease end to purchase your equipment, return, or upgrade to new equipment.
Flexibility
Finance your Lucent ISDN Equipment and training on your lease.
Leasing terms can range from 12 - 60 months, with various end of term options: you may purchase, renew, upgrade or return the equipment at lease end.
Leasing allows you to pay for the equipment while you receive the benefits of using it.
Repair and Refurbishing Services
IDS will repair, refurbish and upgrade (when applicable) your Lucent/AT&T ISDN telephones.
The specifics of our repair and refurbishing services are: All repaired, refurbished and unused equipment will approximate, as close as possible, the condition as originally shipped by the equipment manufacturer.
New overlays and designation sheets are included when applicable, as well as new handset and station cords.
Single box packaging is used for telephones, and industry standard on all other items.
Consulting Services
We are always happy to assist our clients and potential clients with their ISDN voice installations, configurations and other issues. Please feel free to call us when you need help setting up your ISDN equipment and services or simply to discuss putting your needs and ideas into an achievable format.
Common Inventory Maintained
Lucent Next Generation ISDN Product Family (i2000/a2000 series) All models due out by June 2000
AT&T / Lucent Technologies ISDN Voice Products
Voice Terminals, Refurbished (when available)
Voice Terminals, Factory New and Refurbished (when available)
Network Termination Devices and Mounting Racks, Factory New and Refurbished (when available)
Peripheral Products, New and Refurbished
Power Supplies, New and Refurbished (when available)
You are cordially invited to contact us regarding your ISDN needs and requirements.
Call us: (336) 299-4409 or Fax us: (336) 856-1342
IDS Technologies, Inc.
3714 Alliance Drive, Suite 105
Greensboro, North Carolina 27407 USA
IDS for ISDN Telephones
This Web Page created and maintained by the techno-folks at IDS Technologies, Inc.
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